Embedded Files
At Multi Skill Health and Safety Training Ltd, we take your privacy seriously. This Privacy Policy outlines the personal data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR). By using our services or visiting our website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Business Name: Multi Skill Health and Safety Training Ltd
Owner: John Bruton
Address: 55 Jolly Mariner, Athlone, Co. Westmeath, Ireland
Email: info@multiskill.ie
Phone: +353858323404
Website: https://multiskill.ie
2. What Information We Collect
We collect and process the following types of personal data:
Personal Information You Provide: When you contact us via email, phone, or book a course through Tickettailor, we may collect your name, email address, phone number, and any other details you provide.
Booking Information: If you book a course, we collect the information you provide through Tickettailor, such as your name, contact details, and payment information (which is processed through Tickettailor).
Automatically Collected Data (via Google Analytics): We use Google Analytics to collect anonymous data about your interactions with our website, such as which pages you visit, how long you stay, and your general geographic location. This data is collected in a way that does not identify you personally (IP anonymization is enabled).
3. How We Use Your Information
We use your personal data for the following purposes:
To Provide Our Services: We use your information to manage course bookings, communicate with you, and provide you with course materials.
To Improve Our Website: Data collected through Google Analytics helps us understand how visitors interact with our website and allows us to improve the user experience.
To Respond to Enquiries: If you contact us via email or phone, we use your information to respond to your questions or requests.
For Legal Compliance: We may process your data where it is necessary to comply with legal obligations or for the establishment, exercise, or defense of legal claims.
4. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your data in the following circumstances:
Service Providers: We use third-party services like Tickettailor for bookings and Google Analytics for website analysis. These service providers process data on our behalf in compliance with GDPR.
Legal Obligations: We may share your information where required by law or to protect our legal rights.
5. Data Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your personal data.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.
7. Your Rights Under GDPR
Under the GDPR, you have several rights regarding your personal data:
Right of Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
Right to Erasure: In certain circumstances, you can request that we delete your personal data.
Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data under certain conditions.
To exercise any of these rights, please contact us at info@multiskill.ie. We will respond to your request within 30 days.
8. Cookies
We use cookies on our website to improve user experience and for analytics purposes. For more information on how we use cookies, please refer to our Cookies Policy.
9. Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy only applies to Multi Skill Health and Safety Training Ltd, and we are not responsible for the privacy practices or content of any external sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@multiskill.ie
Phone: +353858323404
Address: 55 Jolly Mariner, Athlone, Co. Westmeath, Ireland
Report abuse